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Your computer is not receiving a response from the modem you need to make sure your modemIf is working.
There are two types of modems, external and internal. If you have an external modem make sure it is plugged into to a power supply and and you are using a null modem
serial port connection cable. You mau need to enter your computers BIOS and make sure that your com ports are activated.
Also make sure your modem cable is connected to the right comm port, most PC’s have a com1 and com2 serial port. The modem is normally connected to com1
1.On your desktop, double-click the My Computer icon.
2.Double-click the Dial-Up Networking folder.
3.Click once on your Internet provider connection icon to highlight it.
4.From the File menu, select Properties.
5.Under Connect using, click on the Configure button.
6.Select the Connection tab.
7.On the lower-right, click on the Advanced button.
8.If you have it, consult your modem document for an initialization string suitable for PPP or TCP/IP connections.
9.In the Extra settings field, type the proper initialization string. If you do not have your modem's users manual, try ATZ, AT&F1 or AT&F.
10.Click OK.
11.If your dialer can now connect to the Internet, you are able to use your Internet applications Netscape Navigator, Eudora, AOL, etc.
12.If these instructions do not work, check the modem using Hyperterminal with the instructions below.
Check modem using Hyperterminal
1.Click on the Windows Start button.
2.Point to Programs > Accessories > Communications and select Hyperterminal.
3.Double-click on the Hypertrm icon.
4.In the Name text box, type test Internet
5.Click OK.
6.In the Area code text box, type your area code.
7.In the Phone number text box, type 5555555.
8.Click OK.
9.Click on the Dial button.
10.If your modem does not dial, then it is not working properly. In this case, you should contact the manufacturer or vendor who sold the modem to you.
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